Senior Field Service Engineer
il y a 2 jours
We are seeking a highly skilled and motivated Field Service Engineer to join our team in Northern France. As a Field Service Engineer, you will be responsible for providing expert technical support to our customers, ensuring the smooth operation of our analytical instruments and associated services.
Key Responsibilities- Provide field installations, repairs, data analysis, and calibrations, preventative maintenance, training, radiation services, remote technical support, and other field and remote services.
- Responsible for providing services remotely or at site within agreed conditions; Service reporting, documentation, and creation of protocols to specification on internal and customer needs.
- Collaborate with cross-functional teams to resolve technical issues and improve service delivery.
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Three years of work experience in technical services.
- One year field service experience (technical) or strong service knowledge.
- Outstanding solving skills, passionate about electromechanical, software, and application issues.
- Excellent interpersonal communication both written and oral in English.
- PC literacy including MS Office, especially Excel, Word, and Outlook.
- Proficient in English and French.
- Preferably experience with SalesForce CRM.
We offer a competitive salary and benefits package, as well as excellent training opportunities. If you are a motivated and skilled Field Service Engineer looking for a new challenge, please submit your application.
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