Senior CRM Project Manager

il y a 1 semaine


NeuillysurSeine, Île-de-France Chanel, Inc. Temps plein
Job Title: Senior CRM Project Manager

Chanel, Inc. is seeking a highly skilled Senior CRM Project Manager to join our team in Neuilly-sur-Seine. As a key member of our CRM & Data department, you will contribute to the strategic definition and execution of CRM initiatives for our Fragrance and Beauty business.

Key Responsibilities:
  • Drive continuous improvement in campaigns, encouraging teams to think innovatively and propose fresh ideas to enhance relevance, particularly in dynamic Asian markets through Social CRM activations.
  • Develop activation strategies for key campaigns, ensuring alignment with client segmentation, operational efficiency, and insightful reporting.
  • Oversee deployment coordination, ensuring timely execution and availability of assets and guidelines.
  • Stay updated on CRM best practices and innovations, transforming trends into insights for briefs when relevant.
Requirements:
  • 7+ years of substantial experience in CRM.
  • First experience in managing a team of junior project managers.
  • Demonstrated ability to coordinate and motivate diverse stakeholders effectively towards shared project objectives.
  • Proficiency in utilizing data insights to inform strategic decision-making and shape CRM strategies.
  • Exhibit a high level of commitment to overcoming challenges and consistently delivering high-quality work.
  • Proven track record in project management, with a keen ability to adhere to deadlines and manage multiple tasks concurrently.
  • Strong interpersonal and communication skills, facilitating collaboration and teamwork within a professional environment.
About Us:

Chanel, Inc. is a world leader in creating, manufacturing, and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.

At Chanel, we value diversity, creativity, and innovation. We offer a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included, now and in the future.

We are committed to rewarding people competitively, as well as offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.


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