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Strategic Team Lead

il y a 1 mois

SaintNazaire, Pays de la Loire, France Infosys Temps plein
Leadership Opportunity in Order Management

Infosys BPM is seeking a seasoned leader to oversee its customer project in Toulouse. As a key member of the team, you will have the opportunity to collaborate with top talent to create innovative solutions that meet our customers' needs.

Key Responsibilities:
  • Conduct regular 1:1 meetings with employees to discuss strengths, weaknesses, and career goals.
  • Set clear expectations and monitor progress, providing actionable feedback.
  • Manage employee satisfaction and engagement, fostering a positive team environment.
  • Collaborate with Ex-Situ/Nearshore/In-Situ teams to drive project success.
  • Motivate the team to meet and exceed SLAs, deploying process controls and quality assurance plans as needed.
Requirements:
  • Minimum 3 years of leadership experience in a similar position.
  • Customer orientation and experience in maintaining relationships with stakeholders.
  • Excellent communication and decision-making skills.
  • Fluent English and French language proficiency.

We offer a unique opportunity to work with a prestigious client, gain international experience, and develop your leadership skills. Join our team and take on this exciting challenge