Sales Operations Manager

il y a 12 heures

Paris, Île-de-France Goodays Temps plein
Unlock Your Potential as a Sales Operations Manager at Goodays

Goodays, Europe's leading Customer Experience Management Platform, is seeking a seasoned Sales Operations Manager to join our fast-paced team. As a key player in our sales organization, you will play a pivotal role in supporting our sales team by providing strategic insights, optimizing sales processes, and ensuring the effective use of sales tools and CRM software.

Key Responsibilities:
  • Collaborate with Sales Management to design and implement outbound processes and organizational strategies.
  • Support Sales Management in monitoring Account Executives' (AEs) activities through dedicated reporting.
  • Work closely with the Marketing team to set up prospecting sales activities linked to marketing campaigns on allocated accounts.
  • Manage weekly prospecting meetings to ensure AEs are meeting expectations, provide insights and updates to Sales Management.
Pipeline Management:
  • Oversee the existing sales pipeline process and make necessary adjustments to improve accuracy and clarity.
  • Continuous training and enablement of the sales team on the sales pipeline processes.
  • Responsible for weekly control and reporting on the sales pipeline status.
Sales Performance & Strategy:
  • Develop and maintain dashboards to provide visibility on sales performance and trends.
  • Conduct forecast analysis based on sales activities.
  • Support Sales Management in territory planning and ongoing account allocation.
  • Assist Sales Management in organizing Quarterly Business Reviews (QBRs).

Requirements:

  • Master of Business Administration (MBA) with a focus on marketing, strategy or related fields.
  • Successful experience of 7+ years as a Sales Operations Manager or Sales Analyst preferably in a fast-paced tech environment.
  • Deep understanding of sales processes, pipeline management, and best practices in sales operations.
  • Extensive experience with sales management tools and CRM software, such as Salesforce, HubSpot, or similar platforms.
  • Strong analytical and problem-solving abilities to provide actionable insights and optimize sales strategies.
  • High interpersonal skills with a proven track record of working effectively with cross-functional teams, including Sales, Marketing, and Product.
  • Excellent verbal and written communication skills, capable of conveying complex information clearly and persuasively.
  • Communication Skills in French & English.

What We Offer:

  • Fun and challenging working environment with significant opportunities for career growth and development.
  • An international environment.
  • Attractive salary package including excellent pension, health insurance and life insurance.

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