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Il y a 2 mois
Join Goodays, Europe's leading Customer Experience Management Platform, as a Sales Operations Manager and play a pivotal role in driving sales performance and strategy. As a seasoned professional with over 5 years of experience in sales operations or analytics, you will support our sales team by providing strategic insights, optimizing sales processes, and ensuring the effective use of sales tools and CRM software.
Key Responsibilities:- Collaborate with Sales Management to design and implement outbound processes and organizational strategies.
- Support Sales Management in monitoring Account Executives' (AEs) activities through dedicated reporting.
- Work closely with the Marketing team to set up prospecting sales activities linked to marketing campaigns on allocated accounts.
- Manage weekly prospecting meetings to ensure AEs are meeting expectations, provide insights and updates to Sales Management.
- Oversee the existing sales pipeline process and make necessary adjustments to improve accuracy and clarity.
- Continuous training and enablement of the sales team on the sales pipeline processes.
- Responsible for weekly control and reporting on the sales pipeline status.
- Develop and maintain dashboards to provide visibility on sales performance and trends.
- Conduct forecast analysis based on sales activities.
- Support Sales Management in territory planning and ongoing account allocation.
- Assist Sales Management in organizing Quarterly Business Reviews (QBRs).
- Master of Business Administration (MBA) with a focus on marketing, strategy or related fields.
- Successful experience of 7+ years as a Sales Operations Manager or Sales Analyst preferably in a fast-paced tech environment.
- Deep understanding of sales processes, pipeline management, and best practices in sales operations.
- Extensive experience with sales management tools and CRM software, such as Salesforce, HubSpot, or similar platforms.
- Strong analytical and problem-solving abilities to provide actionable insights and optimize sales strategies.
- High interpersonal skills with a proven track record of working effectively with cross-functional teams, including Sales, Marketing, and Product.
- Excellent verbal and written communication skills, capable of conveying complex information clearly and persuasively.
- Communication Skills in French & English.
Goodays is a fast-paced and dynamic environment with significant opportunities for career growth and development. We offer an attractive salary package including excellent pension, health insurance, and life insurance. Join our team and be part of a company that is making a difference in the world of distributed commerce.
