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Aspen Application Manager

Il y a 3 mois


IssylesMoulineaux, Île-de-France Accor Temps plein

Company Overview

Accor Tech & Digital serves as the driving force behind Accor's technological advancements, digital initiatives, and transformation efforts.
Our dedicated team of 2,000 professionals is focused on delivering superior tech and digital experiences to our guests, hotels, and staff across 110 countries, shaping the future of the hospitality industry.
At Accor Tech & Digital, we prioritize human intelligence in our tech roles.

Job Overview

Accor Tech stands at the forefront of hospitality technology globally: our unified
#OneTechTeam is dedicated to streamlining and enhancing the global tech ecosystem that supports Accor.

Our 1,200 passionate innovators are committed to assisting our 5,500 hotels and offices in 110 countries, ensuring an exceptional experience for our 100 million customers.

They are also focused on shaping the future of our rapidly changing and competitive industry while promoting sustainability.

Become part of our diverse and creative team that confronts technical challenges daily.

Here lies your significant challenge:

Within the Group's IS Finance Department, you will assist the Transactional Applications Manager by overseeing the ASPEN application and its associated components.

You will lead a support team of 2 on-site personnel and manage a TMA contract involving a team of 3 in Romania.

Your Responsibilities:

As the application referent, you will act as the primary contact for the Finance business lines and project managers, addressing requests for upgrades from the business lines (evolutionary maintenance) or projects. As a functional and application authority, you will serve as the key liaison in this domain. As a manager, you will ensure the quality of service delivered to the business, overseeing both your direct reports and external contracts for which you are responsible for control, monitoring, and operation. You will oversee corrective and application maintenance activities, managing all support, request processing, problem detection, and resolution tasks, including incoming and outgoing interfaces. You will ensure that tools and procedures operate effectively, particularly concerning closing operations. You will liaise with the IT team regarding the application perimeter (development, parameterization, technical production, etc.) and ensure adherence to standards and processes concerning the business lines.

Your Mission:

Reporting and analytics, Leading governance committees focused on the application scope. Participating in IS Finance project and steering committees. Daily team management and workload planning. Drafting and systematic validation of specifications as necessary. Ensuring compliance with business standards (e.g., internal control of system access) and technical standards (e.g., validation of production releases). Monitoring the team's schedule in alignment with set objectives and commitments (e.g., backlog management, deadline control). Alerting management to any discrepancies. Managing operational relations with suppliers (e.g., publisher, integrator, partner). Qualifications

About You:

You possess a 5-year degree with a focus on Finance and/or IT (such as MIAGE).

Required Experience:

A minimum of 10 years of experience as a project management consultant in a corporate or consulting environment, with a solid understanding of project management. Functional and technical expertise in Coupa systems. Experience managing a RUN / MCO team. Familiarity with ITIL processes or equivalent. Knowledge of SI PROCUREMENT and FINANCIAL systems.

Required Skills:

Proficient written and spoken English. Exceptional interpersonal and service-oriented skills. Open-minded and supportive attitude. Ability to adapt to change. Self-motivated, dynamic, analytical, and proactive. Organized, meticulous, and responsive. Additional Information

Accor's Commitment to Impact:

- The World:

We are dedicated to our surroundings, fostering a strong employer culture that emphasizes the development of our 300,000 talents. On the technology front, we are committed to minimizing the impact of digital technology across all our initiatives.

- Your Career:

We empower all employees to balance their work and personal lives while providing the means to tailor their work environment to their preferences. Training and career paths are established both individually and collectively, allowing us to grow together every day. We celebrate the diversity of nationalities represented, embracing various backgrounds and the stories that shape who we are. We promote diversity in personalities and professional journeys, adapting to the specific needs of our employees, including those with disabilities.

- Specifically, at Accor Tech:

Continuous improvement and training: Hackathons, exceptional technological partnerships, dedicated talent management, and a specialized platform for training, Digitech Academy & certifications.

And also:

Remote work opportunities, Access to over 500 coworking spaces, many located within our hotels. ALL - Heartist Program: Memorable stays and experiences at all Accor locations and partner venues worldwide. Heartist for Good Program: Commitment to supporting a charity of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). An Employee Social Committee (CSE) that supports financing your cultural and sports activities. Sustainable Mobility Package up to €700 for the use of eco-friendly transportation, or 75% coverage of Pass Navigo (public transportation pass). €10 meal vouchers. A mandatory health insurance plan funded at 50% by Accor without additional costs for enrolling dependents. At our Issy les Moulineaux site: Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, and a park nearby.

Is this mission appealing to you?

Recruitment is fundamentally about people.

We look forward to discussing the essential aspects of the position with you.

#accortech