Patient Care Advisor
il y a 4 semaines
Happytal - Groupe La Poste (Pôle Santé & Autonomie)
Happytal stands as a prominent entity in the digital health landscape. The 'e' in e-health signifies the digital transformation of healthcare, akin to e-mail. In 2022, Happytal integrated into the La Poste group, which has long been dedicated to health through its 'Health & Autonomy' division.
We take pride in being the innovative partner for over 400 public hospitals, clinics, and nursing homes, assisting them in:
- Digitizing patient experiences and enhancing the overall journey.
- Improving the quality of life for individuals requiring assistance.
- Elevating the work environment for healthcare professionals.
Our team of 250 concierges operates daily in numerous healthcare facilities across the country, providing essential support and care to those in need during their hospital stays.
What services do we offer? We can arrange for flower deliveries, provide newspapers, schedule hairdresser appointments, or deliver a patient's favorite meals, based on requests from patients or their loved ones.
Key Responsibilities:
- Provide tailored advice and recommend products and services to clients, including patients, their families, and hospital staff.
- Prepare and deliver orders to patient rooms or designated departments.
- Assist patients and their families with the administrative aspects of private room requests, either in person or via phone.
- Engage in daily interactions with clients to foster relationships.
- Serve as an ambassador at the service counter, in patient rooms, and throughout the facility.
- Oversee multimedia activities to enhance patient engagement.
Why Choose Us?
Join a dynamic, innovative organization that is continuously evolving, while benefiting from the stability of a large group that upholds essential values: public interest, ethics, sovereignty, and humanism.
Experience a fulfilling career dedicated to serving humanity.
Enjoy ample opportunities for career advancement.
Participate in regional and national team-building events and seminars.
Receive comprehensive on-the-job training and access to e-learning resources.
Achieve a healthy work-life balance.
Find joy and recognition in your role, supported by our dedicated happiness team and the entire organization.
We offer 50% coverage of health insurance and corporate benefits, along with public transportation subsidies.
Meal vouchers valued at up to €7.70 for each working day.
Be part of a responsible organization committed to societal impact (CSR), with deeply rooted ethical principles.
At Happytal, we believe that diversity and equality are fundamental to success. We are proudly committed to promoting inclusion, particularly through the employment of individuals with disabilities.
Qualifications:
- Do you have a naturally cheerful disposition?
- Have you been recognized for your aptitude in customer relations?
- Are you looking for a new challenge and enjoy setting personal goals?
- Are you comfortable using digital tools such as emails and spreadsheets?
- Are you prepared to embody our core values: Smile, Team Spirit, Ambition, Humility, and Exemplarity?
Position Details:
Type of Position: Full-time Fixed-Term Contract.
Work Schedule: Monday to Saturday, with expected hours from 8:30 am to 6:30 pm.
Salary: €1896 gross fixed per month, with potential quarterly bonuses of up to €1500 gross annually.
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