ICT Support Specialist
il y a 3 semaines
Job Summary
The ICT Officer will provide technical support and maintenance for Newrest's information systems, ensuring continuity of service and resolving incidents in a timely manner.
Main Responsibilities
- Install, configure, and troubleshoot office equipment and software
- Provide 2nd line support and training on frequently asked questions
- Conduct inspections on office visits, monitoring IT functionality and cleanliness
- Analyze new system requirements and impact analysis
- Maintain code and document repositories
- Assist in the implementation of other Newrest applications
Requirements
- Diploma in Information Technology (IT)
- Professional certification in IT would be an advantage
- 3 years' experience in a similar field/position
- Ability to think through challenges logically
- Good knowledge of software and operating systems
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