ICT Support Specialist

il y a 3 semaines


Paris, Île-de-France Newrest Temps plein

Job Summary

The ICT Officer will provide technical support and maintenance for Newrest's information systems, ensuring continuity of service and resolving incidents in a timely manner.

Main Responsibilities

  • Install, configure, and troubleshoot office equipment and software
  • Provide 2nd line support and training on frequently asked questions
  • Conduct inspections on office visits, monitoring IT functionality and cleanliness
  • Analyze new system requirements and impact analysis
  • Maintain code and document repositories
  • Assist in the implementation of other Newrest applications

Requirements

  • Diploma in Information Technology (IT)
  • Professional certification in IT would be an advantage
  • 3 years' experience in a similar field/position
  • Ability to think through challenges logically
  • Good knowledge of software and operating systems

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