Hotel Operations Leader

il y a 2 semaines


Paris, Île-de-France Accor Temps plein

Are you a hospitality enthusiast with a passion for delivering exceptional guest experiences? Accor is seeking a dynamic and driven Director of Rooms to lead the operations of our esteemed hotel.

In this role, you will be responsible for overseeing all aspects of the hotel's daily functions, ensuring seamless service delivery and exceeding guest expectations. Your leadership will guide a dedicated team of professionals, fostering a positive and collaborative work environment.

Your Responsibilities:
  • Manage all facets of hotel operations, from financial performance to guest satisfaction, ensuring alignment with Accor's standards of excellence.
  • Lead the financial management of the hotel, including budget planning, revenue optimization, and cost control strategies.
  • Collaborate effectively with various departments, such as reception, maintenance, and housekeeping, to ensure smooth operations and address any issues promptly.
  • Provide guidance and mentorship to your team, setting clear goals, fostering professional development, and empowering individuals to reach their full potential.
  • Cultivate a welcoming and engaging atmosphere for both guests and team members, promoting a culture of hospitality and service excellence.
  • Continuously identify opportunities for process improvement, implement innovative solutions, and drive operational efficiency.
Your Profile:
  • Proven experience in a similar role within the hospitality industry, demonstrating a strong understanding of hotel operations and guest service principles.
  • Exceptional leadership skills with a proven ability to motivate, inspire, and guide teams towards success.
  • Strong financial acumen and analytical abilities, with a keen eye for detail and a commitment to achieving operational excellence.
  • Excellent communication and interpersonal skills, fostering positive relationships with guests, team members, and stakeholders.
  • A passion for hospitality and a genuine desire to create memorable experiences for every guest.

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