Virtual Customer Support Representative

il y a 1 mois


LançonProvence, Provence-Alpes-Côte d'Azur, France Boulanger Temps plein

About Us: At Boulanger, we are committed to promoting eco-friendly consumption and a sustainable approach to the products we offer. We prioritize the repairability and durability of our merchandise. If you resonate with this philosophy, we invite you to consider a role as a Remote Customer Support Agent.

Your Responsibilities: As a remote customer support agent, you will serve as the main point of contact for our clients, managing both incoming and outgoing communications to deliver customized solutions tailored to their requirements. Your daily responsibilities will include:

  • Managing telephone communications: both incoming inquiries and outgoing calls
  • Assisting clients with the intake of defective products
  • Evaluating client needs and addressing concerns
  • Documenting cases and adhering to established protocols
  • Efficiently coordinating appointments for technician visits, taking into account client preferences
  • Preparing estimates for services
  • Ensuring high standards of service quality

Qualifications: The ideal candidate will possess:

  • A minimum of 2 years of experience in a comparable position
  • Strong interpersonal abilities: flexibility, responsiveness, teamwork, and effective communication
  • Proficiency in telephone interactions
  • A willingness to learn and develop professional skills
  • Attributes such as discretion, confidentiality, diplomacy, teaching ability, organization, independence, analytical skills, and a customer-focused mindset

If you are looking to be part of a team that values professionalism, simplicity, and friendliness, and you embody these principles, we would love to hear from you.



  • Lançon-Provence, Provence-Alpes-Côte d'Azur, France Boulanger Temps plein

    At Boulanger, we value three essential principles: Professionalism, Simplicity, and Friendliness.MissionWe believe in a more eco-friendly and respectful consumption of the world around us. That's why we're always striving to improve repairability and product lifespan. If you share this vision, join our movement and become:Customer Service RepresentativeWe're...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Kiloutou Temps plein

    About the RoleKiloutou is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for managing customer relationships and driving business growth through effective communication and negotiation.Key ResponsibilitiesManage customer inquiries and resolve issues in...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Kiloutou Temps plein

    About the RoleWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Kiloutou. As a key member of our sales team, you will be responsible for managing customer relationships and driving business growth through effective communication and negotiation.Key ResponsibilitiesManage customer inquiries and resolve...

  • Distance Clientele Manager

    il y a 2 semaines


    Lançon-Provence, Provence-Alpes-Côte d'Azur, France Boulanger Temps plein

    At Boulanger, we value three essential principles: Professionalism, Simplicity, and Friendliness.MissionWe believe in a more eco-friendly and respectful consumption of the world around us. That's why we're always striving to improve repairability and product lifespan. If you share this vision, join our movement and become:Customer Service RepresentativeWe're...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France HARRY HOPE Temps plein

    About the RoleWe are seeking a highly motivated and experienced Business Development Representative to join our team at HARRY HOPE. As a Business Development Representative, you will be responsible for driving commercial growth and development across the PACA region and surrounding areas.Key ResponsibilitiesDevelop and execute a sales strategy to increase...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Synergie Aix En Provence Temps plein

    Explore a rewarding career with SynergieCompany Overview:Synergie is a prominent HR services organization in France, operating across 17 countries. With a network of 800 employment agencies and a dedicated workforce of 5,000, we focus on enhancing your professional journey through recruitment, temporary staffing, training, and HR consulting. Our core values,...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France VITAPROTECH Temps plein

    About VITAPROTECH VITAPROTECH is a leading manufacturer of intrusion, centralized access control, and intelligent video systems for critical infrastructure sites. With operations spanning six countries, we are dedicated to providing cutting-edge security solutions to meet the evolving needs of our global clientele. About PRYSM PRYSM, a subsidiary of...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France RECSI Group Temps plein

    Company Overview: RECSI Group is a prominent entity in the realm of social assistance services, recognized for its dedication to excellence and a client-focused philosophy. We are currently seeking a Team Leader for our Front Office Customer Service division. Position Title: Team Leader for Front Office Customer Service Company: RECSI Group Key...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France VIVERIS Temps plein

    Job Title: Field Service Technician for Client SupportCompany: ViverisViveris is a consulting and engineering organization that specializes in projects within the IT and electronics sectors. Being part of Viveris means engaging with both technical and interpersonal challenges while contributing to innovative projects in a collaborative and nurturing...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France ESPACE PROGRAMME Temps plein

    About Espace ProgrammeEspace Programme is a leading company in the design and installation of bespoke pop-up stores for various commercial sectors. Our mission is to create unique and memorable customer experiences.Job SummaryWe are seeking a highly motivated and results-driven Business Development Representative to join our dynamic commercial team. As a...

  • Sales Representative H/F

    il y a 1 mois


    Aix-en-Provence, Provence-Alpes-Côte d'Azur, France SFAM Temps plein

    Position OverviewWe are seeking a proactive and enthusiastic sales representative to enhance our commercial efforts. Your primary duties will involve expanding a customer base within a specified region and presenting our alarm and telemonitoring services tailored to meet client requirements. You will oversee client initiatives from inception to completion,...


  • Lançon-Provence, Provence-Alpes-Côte d'Azur, France Boulanger Temps plein

    Position: Mobile Appliance Repair TechnicianCompany: BoulangerResponsibilities:Perform comprehensive diagnostics and repairs on domestic appliances for customersDeliver exceptional customer service and support regarding product usageExecute necessary repairs on customers' appliancesGuide customers on the efficient and sustainable use of their...

  • Technical Sales Engineer

    il y a 2 semaines


    Lançon-Provence, Provence-Alpes-Côte d'Azur, France IVM Technologies SAS Temps plein

    About IVM Technologies SASIVM Technologies SAS is a leading developer of advanced underwater photogrammetry equipment, based in Marseille, France. Our company maintains a strong position in the subsea inspection sector, providing innovative solutions for service providers and clients worldwide.About the JobWe are seeking an experienced Technical Sales...

  • Business Development Manager

    il y a 2 semaines


    Lançon-Provence, Provence-Alpes-Côte d'Azur, France IVM Technologies SAS Temps plein

    About the CompanyIVM Technologies SAS is a leading provider of advanced underwater photogrammetry equipment. Based in Marseille, France, the company has established itself as a market leader in the subsea inspection sector. With a strong focus on innovation and customer satisfaction, IVM Technologies SAS is committed to delivering high-quality solutions that...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France ESPACE PROGRAMME Temps plein

    ESPACE PROGRAMME is a French family-owned holding company specializing in the design of modular spaces since 1986. We are seeking a driven and results-oriented individual to join our dynamic team within ESPACE POP-UP, a division dedicated to creating customized pop-up stores for diverse commercial sectors. As a Business Development Representative, you will...


  • Lançon-Provence, Provence-Alpes-Côte d'Azur, France Boulanger Temps plein

    Position: Mobile Appliance Repair TechnicianCompany: BoulangerResponsibilities:Perform comprehensive diagnostics and repairs on domestic appliances for customersDeliver outstanding customer support and advice on product functionalityExecute required maintenance and repairs on client appliancesGuide clients on efficient and sustainable appliance...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Bureau Veritas Group Temps plein

    About Bureau Veritas Bureau Veritas is a global leader in testing, inspection, and certification services. With a presence in over 140 countries, we support businesses across various industries in managing risks related to quality, safety, health, and sustainable development. Your Role: Customer Relationship Manager As a Customer Relationship Manager, you...

  • Customer Service Specialist

    il y a 2 semaines


    Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Cash Express Temps plein

    About Cash Express:Cash Express is a retail chain specializing in the purchase and sale of second-hand products. Founded on the principle of circular economy, our chain offers a sustainable and cost-effective solution for the purchase and sale of everyday consumer goods such as electronics, jewelry, and games. With over 130 stores in France, Belgium, and...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Corcentric Temps plein

    Technical Support SpecialistAt Corcentric, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely and professional...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Corcentric Temps plein

    Role Overview:As a Technical Support Specialist at Corcentric, you will be part of a collaborative team within a dynamic, entrepreneurial global organization. Your primary responsibility will be to provide exceptional customer support by answering technical and non-technical questions, resolving issues, and ensuring customer satisfaction.Key...