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Sales Support Manager
Il y a 3 mois
Sunrise Senior Living has once again been recognized as a Great Place to Work by Activated Insights, marking the 7th occasion we have received this prestigious workplace accolade, underscoring the exceptional environment we foster.
COMMUNITY NAMESunrise of Upper St. Clair
JOB OVERVIEWThe Sales Support Manager plays a pivotal role in assisting the Sales and Marketing team to meet the community's occupancy and revenue objectives. Key responsibilities encompass aiding the team in managing the community's customer relationship management (CRM) system, ensuring the availability of sales materials, facilitating the organization of on-site promotional events, and overseeing the administrative aspects of resident move-ins. Additionally, under the guidance of the Director of Sales or Sales Specialist, the Sales Support Manager may engage in advancing leads through the sales pipeline, which includes making outbound calls, responding to inquiries, and delivering presentations to prospective clients.
Compensation ranges from $25 to $26.50 per hour, translating to an annual salary of $52K to $55K.
RESPONSIBILITIES & QUALIFICATIONSResponsibilities:
As a member of the Sunrise team, it is essential to uphold our Mission, Principles of Service, and Core Values. The unique responsibilities for this role include, but are not limited to:
- Assisting the Sales and Marketing team in maintaining proficiency in the CRM lead tracking system.
- Supporting the team by ensuring all prospect records are accurately updated in the CRM.
- Building positive relationships with prospects by effectively communicating the Sunrise offerings and how they align with customer needs.
- Ensuring model suites are well-maintained and visually appealing.
- Assisting in setting and achieving sales targets in a timely manner.
- Demonstrating effective communication skills to generate qualified leads and appointments.
- Preparing resident files in compliance with Sunrise and state regulations.
- Managing the move-in process as per the established checklist.
- Conducting orientations for new residents and their families, ensuring a smooth transition.
- Coordinating with the Resident Care Director and other team members for assessments.
- Maintaining open communication with residents and families throughout the move-in process.
- Facilitating connections between residents and their healthcare providers to ensure necessary documentation is completed.
- Upholding confidentiality of resident information at all times.
- Participating in community compliance with safety regulations and promoting risk management practices.
- Actively contributing to team goals and demonstrating commitment to our Principles of Service.
- Attending regular team meetings and maintaining compliance with required training.
- Supporting the execution of successful sales and marketing initiatives.
- Performing other duties as assigned.
Qualifications:
To excel in this role, candidates should possess the following:
- At least one year of experience in a sales support capacity or two years as a team member at Sunrise.
- Prior experience in customer service or sales.
- Ability to manage multiple tasks effectively.
- Excellent verbal and written communication skills.
- Capability to facilitate small group presentations.
- Strong organizational and time management skills.
- Good judgment and problem-solving abilities.
- Proficiency in Microsoft Office and other relevant applications.
For over 30 years, Sunrise Senior Living has been dedicated to enhancing the quality of life for seniors. We recognize that our team members are our most valuable asset and seek individuals who share our commitment to providing exceptional care.
Make a Difference Every Day
We are devoted to our mission of championing quality of life for all seniors, delivering personalized care that encourages residents to embrace life fully.
Be Part of a Supportive Community
The nurturing environment we create for our residents extends to our team members, offering programs and benefits designed to help you thrive.
Ignite Your Potential
We believe in limitless potential and provide top-tier leadership development programs to help our team members achieve their career aspirations.
Join us to discover why Sunrise Senior Living is a certified Great Place to Work.
PRE-EMPLOYMENT REQUIREMENTSSunrise prioritizes the health and safety of its residents and team members. Employment is contingent upon passing a drug test (excluding marijuana) and meeting testing requirements such as Tuberculosis tests and physical evaluations. Vaccinations for Covid-19 and Influenza are mandated only as required by applicable laws.
COMPENSATION DISCLAIMERSelected candidates will receive competitive compensation based on the community's geographic location, skills, experience, and qualifications.