IT Support Specialist

il y a 4 heures


Paris, Île-de-France Treatwell Temps plein
About the Role

We are seeking a skilled IT Support Specialist to join our European IT Services team. As a key member of our team, you will be responsible for providing day-to-day IT operations support, including hardware and software management, onboarding, and offboarding for employees.

Key Responsibilities
  • Manage and support both macOS and Windows environments, with a focus on administering Google Workspace and ensuring smooth operations across collaboration tools like Slack, Jira, and Confluence.
  • Provide hands-on support for hardware and vendor management, ensuring a positive end-user experience.
  • Translate technical information for both technical and non-technical audiences, communicating effectively with stakeholders.
Requirements
  • Fluent in both French and English.
  • Confident in supporting macOS, Windows, and other platforms.
  • Strong customer service skills and ability to work in a fast-paced environment.
What We Offer
  • 28 days holiday + local holidays.
  • Opportunity to work with a leading salon management software and bookings platform.

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