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Hospitality Manager

Il y a 2 mois


IssylesMoulineaux, Île-de-France Accor Temps plein
{"Job Title": "Food & Beverage Outlet Manager", "Job Description": "Leadership and Management

As a Food & Beverage Outlet Manager, you will be responsible for leading a team of staff to deliver exceptional guest experiences in our Larkspur and Diva's Bars. Your leadership skills will be put to the test as you ensure all staff meet and exceed Rimrock standards of guest satisfaction and service.

Key Responsibilities
  • Provide leadership, problem-solving, and decision-making in all areas
  • Ensure all staff are meeting and exceeding Rimrock standards of guest satisfaction and service
  • Provide ongoing training, motivating, and monitoring of staff
  • Achieve and/or exceed sales projections
  • Regular communication with Supervisors and Captains
  • Monitor cost of outlets within approved budget
  • Creation of schedule within payroll budget
  • Conduct employee performance reviews
  • Provide discipline when necessary and complete required documentation
  • Interview/Hiring new employees
  • Handle guest requests and complaints and authorize compensation when necessary
  • Maintain and establish relations with internal and external suppliers and representatives
  • POS upkeep and programming
  • Attend weekly department Manager meetings
  • Completion of all office duties and meeting deadlines
  • Menu and function planning
  • Provide floor support when business levels require including expediting food, preparing and serving beverages, conducting quality checks etc.
  • Adhere to and enforce organizational policies and procedures
  • Actively contribute to a positive and motivating work placeQualifications
    • Post-secondary education in Hospitality/Tourism is an asset
    • Alberta ProServe Certification
    • 2-3 years of managerial experience
    • Knowledgeable in a variety of liquor and wines
    • Ability to multitask and prioritize
    • Strong communication and interpersonal skills
    • Competent in POS and Open Table softwares
    • Comfortable using Microsoft Word, Excel, and Outlook
    • Ability to remain composed while working in a fast-paced environment
    • Creative problem-solving skillsWhat We Offer
      • Complimentary meal in our staff cafeteria each shift
      • Access to Employee Travel Program
      • Discounts on hotel Food & Beverage, Spa and Golf Memberships

We are committed to creating an inclusive and diverse work environment where every employee feels valued, appreciated, and free to be themselves. Our location in Banff National Park fosters a diverse workforce, and we strive to be better and more intentional in our inclusion efforts.

"}