Customer Care Sales Manager
il y a 2 semaines
About the Role
We are seeking a highly skilled Customer Care Sales Manager to join our team in the EMENA region. As a key member of our sales team, you will be responsible for providing technical assistance, troubleshooting, and resolving any issues or concerns for our customers in the region.
Key Responsibilities
- Develop an understanding of our products, technologies, and solutions
- Collaborate with JBT teams, including sales, engineering, and product development
- Conduct product demonstrations, training sessions, and workshops for customers
- Identify customer requirements, and provide tailored recommendations and solutions
- Build relationships with important customers, understanding their goals and aligning our offerings to support this
- Remain current on industry trends, market dynamics, and competitor activities
- Prepare and deliver technical presentations, proposals, and quotations to customers
- Collaborate with the sales team to develop and meet our sales plans, meet sales targets, and increase revenue
- Maintain accurate and up-to-date records using SalesForce
Requirements
- Bachelor's degree in Engineering, or a related technical field
- Technical understanding of complex products and technologies
- 3+ years of experience with technical customer support or sales (in the EMENA region)
- Experience with the food processing or preservation industries advantageous
- Target-focused, having achieved sales targets and driven business growth
- Interpret data and market trends to make informed decisions
- Fluent in English and French
- Additional language skills such as Dutch, Spanish, or German advantageous
Why Work at JBT
We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development - ensuring new experiences and challenges at JBT to feed your growth
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