Fleet Technical Support
il y a 4 semaines
We are seeking a highly motivated and proactive individual to join our team as a Fleet Technical Support & Improvement Projects Apprentice.
About the Role:
As a Fleet Technical Support & Improvement Projects Apprentice, you will be integrated into a team as a full member with a real scope of intervention and responsibilities. You will have the opportunity to learn and develop your skills and experience within a market-leading company.
Key Responsibilities:
- Prepare meeting presentations and minutes
- Support for the preparation of PowerBi dashboards
- Participate in the organization of events (Operator Conference, TechConnection, FOCUS, Customer Day, etc.)
Customer Satisfaction Survey Improvement Plan and Project Management:
- Consolidate all improvement actions
- Prepare meeting presentations and minutes
- Support in PowerBi/Qualtrics dashboard
- Support communication with Customers
Technical Support Activity:
- Identify recurring technical issues in the in-service fleet which require specific investigation in terms of airworthiness, design, reliability or quality.
- Participate in the definition of mitigation measures and resolution of in-service problems, in cooperation with the Program, Engineering and Purchasing departments.
- Coordinate all activities to ensure accurate governance of the customer service and technical support knowledge database.
- Coordinate the contributions of the Engineering, Quality, Program and Purchasing departments to ensure effective deployment of technical support actions to ATR operators.
Requirements:
- You have at least a Bac +2 in engineering or project management with the possibility of doing a work-study program. Knowledge of Lean management is a plus and understanding of the IT environment is a real asset.
- You are proactive and come up with new ideas by proposing innovative solutions.
- You have team spirit, ability to connect and coordinate multicultural teams and cross-functional activities.
- You have good communication (written and oral) and relational skills.
- You are fluent in French and English
About the Company:
Avions de Transport Regional (ATR) GIE is a leading company in the aviation industry, committed to providing high-quality products and services to its customers.
Contract Type:
ApprenticeshipExperience Level:
StudentJob Family:
Customer Eng.&Technical Support&Services-
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