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Customer Service Representative
Il y a 2 mois
**About OpenSourcing**
OpenSourcing is a rapidly growing European automotive distribution group that values family-oriented, collaborative, and innovative work environments.
**Job Summary**
We are seeking a highly skilled After-Sales Service Advisor to join our team in Mantes-la-Ville. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our workshops.
**Key Responsibilities**
- Welcome and serve customers in a professional and courteous manner
- Schedule and manage appointments efficiently to minimize wait times and maximize customer satisfaction
- Oversee vehicle intake and repairs to ensure timely and high-quality service
- Coordinate mechanical repair work and ensure compliance with industry regulations
- Promote services and provide advice to customers to increase sales and customer satisfaction
- Deliver vehicles to customers and ensure their satisfaction with the service provided
**Requirements**
- 2 years of experience in a similar role
- Attention to detail and ability to multitask
- Independence and ability to work in a team environment
- Valid driver's license and ability to drive company vehicles
**What We Offer**
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
