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Human Resources Services Coordinator
Il y a 2 mois
Human Resources Services Coordinator
Overview of the Position:
Grade Level (for internal use):09
Role Summary: The Human Resources Services Coordinator is a pivotal member of our EMEA (HR) People Services team, contributing to the support of employees across 23 EMEA nations. This position operates within a diverse team located in various countries, ensuring effective People Services delivery. The role will report to the EMEA Regional Lead, People Services. Key Contributions: The HR Services Coordinator plays a crucial role in providing first-line assistance to employees, delivering informed guidance and managing precise administrative tasks throughout the employee lifecycle. The candidate will also assist Regional People Partners in enhancing the employee experience through the evolution of our People Processes and Systems. Core Responsibilities:
- Addressing inquiries from employees in France, Belgium, and Switzerland via Service Now, adhering to established Service Level Agreements.
- Authorizing data requests in Workday, including absences, job modifications, and global mobility transitions, while collaborating with employees and Regional People Partners.
- Executing comprehensive lifecycle processes for employees in coordination with internal stakeholders and the People Services team (onboarding, contract management, probation assessments, offboarding, etc.).
- Assisting in the monitoring and fulfillment of HR compliance requirements: local policies, training initiatives, gender reporting, and health & safety regulations.
- Developing a thorough understanding of HR policies, practices, and procedures, including employee benefits, and aiding in the upkeep of Quick Reference Guides (QRGs) in our internal repository.
- Collaborating with Benefits and Payroll teams to ensure accurate data management for benefits and payroll processing.
- Maintaining both electronic and physical employee records.
- Participating in special projects as needed.
- Experienced HR Administrator with a minimum of 2 years in an HR/People Services role, preferably within a global organization.
- Fundamental understanding of employment law and Works Council in France.
- Basic knowledge of Collective Bargaining Agreements is advantageous.
- Familiarity with Service Centre operations is a plus.
- Experience with Workday and/or Service Now is preferred but not mandatory.
- Exceptional organizational and administrative capabilities.
- Proficient in both English and French (written and spoken).
- Strong skills in Excel and Word.
- An organized and solution-focused approach, dedicated to resolving issues and addressing customer needs promptly.
- Willingness to work from the office at least two days a week.
At S&P Global Ratings, we deliver analyst-driven credit ratings, research, and sustainable finance insights that provide essential clarity to market participants, enabling informed decision-making. Our commitment to transparency allows organizations, including businesses and governments, to navigate the economic landscape effectively. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), the leading provider of credit ratings, benchmarks, analytics, and workflow solutions across various markets. Our Mission: We believe that progress requires a catalyst. By combining information, imagination, and technology, we unlock possibilities and drive change. Our team is dedicated to transforming data into Essential Intelligence, identifying risks, and creating opportunities. Our People: With over 35,000 employees globally, we leverage diverse perspectives to foster innovation and growth. We are committed to building a more equitable future and empowering our clients to adopt sustainable business practices. Our Values: Integrity, Discovery, Partnership At S&P Global, we prioritize integrity in all our endeavors, embrace discovery in our work, and collaborate closely with our clients to achieve mutual goals. Employee Benefits: We prioritize the well-being of our employees, offering comprehensive benefits to support your career and personal growth. Our benefits include:
- Health & Wellness: Comprehensive healthcare coverage.
- Flexible Time Off: Generous leave policies to recharge.
- Continuous Learning: Access to resources for professional development.
- Financial Security: Competitive compensation and retirement planning.
- Family Benefits: Supportive perks for employees and their families.
- Additional Perks: Various discounts and incentive programs.
At S&P Global, we believe that diversity fosters creativity, equity opens doors, and inclusion drives innovation. We are dedicated to empowering our workforce and reflecting the communities we serve. Equal Opportunity Employer: S&P Global is an equal opportunity employer, and all qualified candidates will be considered for employment without regard to any protected status.
