IT Support Specialist
il y a 15 heures
Your Role in Our Team:
We're seeking a skilled IT Support Specialist to join our team in Paris. As an onsite technician, you'll be the go-to expert for workplace-related queries, working closely with our global teams to maintain and improve our OneWorkplace system.
Your responsibilities will include providing technical support to our users, escalating tickets to SME groups when necessary, and helping us extend our OneWorkplace to meet the needs of our organization. You'll also be responsible for onboarding new colleagues and handling IAM requests for non-critical systems.
What We're Looking For:
- Minimum 3 years of relevant experience in IT environment
- Knowledge of and experience with onsite support of IT infrastructure
- Knowledge of and experience with ServiceNow, GIAM (OneIdentity), Jira, and Confluence
- Knowledge of and experience with Microsoft 365 services and applications
- Very good written and speaking level of French and English languages
- Service-oriented way of working
- Strong team player
- Flexibility
What We Offer:
- International team in Paris
- European mobility opportunities
- Meal vouchers
- Comprehensive health insurance
- Flexible remote work options
- Ongoing professional development and training
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