Account Manager

Job Summary

We are seeking a skilled Client Relationship Manager to join our team at Enedis. As a Client Relationship Manager, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities

• Traffic and resolve client inquiries and complaints in a timely and professional manner
• Conduct thorough needs assessments to understand client requirements and preferences
• Develop and implement customized solutions to meet client needs
• Collaborate with internal stakeholders to ensure seamless delivery of services
• Monitor and report on client satisfaction and feedback

Requirements

• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong problem-solving and analytical skills
• Proficiency in Microsoft Office and customer relationship management software

What We Offer

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A competitive salary and benefits package
• A recognition and reward program for outstanding performance

Enedis is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.