Global Roaming Solutions Specialist
il y a 2 semaines
Leading the future of roaming is an exciting opportunity to shape global standards, grow teams, and work with cutting-edge solutions in a collaborative, innovative environment.
About the RoleWe are seeking a highly experienced Technical Account Manager to lead a team of 6 account managers globally and become the trusted advisor for top-tier clients. As a key member of our team, you will play a crucial role in projects, operations, and industry events, making a real impact every day.
- Manage service delivery for global mobile network operators
- Act as the first point of contact for operational requests
- Provide training and top-notch post-implementation support
- Drive customer satisfaction with clear communication and SLA performance
- Represent the company in industry meetings (GSMA)
To succeed in this role, you will need:
- Experience in the clearing industry – essential
- Strong track record in technical account management
- A university degree
- Familiarity with business intelligence tools – a plus
- Managerial experience – preferred
- Fluent English (additional languages are a bonus)
- Solid skills in MS Office
This permanent position offers a competitive salary range of €55,000 - €60,000 per annum + OTE, based in Europe. You will have the opportunity to work with a global leader in clearing and settlement services and make a real impact on the wholesale agreements process.
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