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User Support and Guidance Specialist

Il y a 3 mois


Lens, Hauts-de-France Service Civique Temps plein

Become a part of our team as a User Support and Guidance Specialist

Role Overview:

  • Assist individuals with administrative tasks related to driving privileges, vehicle registration, and other bureaucratic processes.
  • Serve as a bridge between the community and local administrative services, helping users navigate initial procedures such as guidance, information dissemination, and document checks.
  • Provide technological assistance to users needing help at designated computer stations.
  • Improve overall service delivery to enhance user satisfaction and experience.

Candidate Profile: Must be discreet, organized, and possess a strong customer service mindset, along with a social and open-minded demeanor.

About Our Organization: Service Civique is dedicated to fulfilling various civic responsibilities, ensuring public safety, individual rights, and legal adherence.

Engagement Details:

  • 1 volunteer position available
  • Open to candidates 18 years and older
  • Commitment of 24-30 hours weekly
  • Target Audience: All adult users