Order Management Specialist
il y a 4 semaines
About This Role
Mondelēz International is seeking a highly skilled Order Management Specialist to join our team. As a key member of our Order Management team, you will be responsible for capturing, entering, and validating customer orders in a timely and accurate manner.
Key Responsibilities
- Serve as a dedicated contact for a defined set of customers for order management
- Take orders, process, and edit them, ensuring delivery on a timely and accurate manner, and create billing information
- Have regular direct contact with customers regarding logistics
- Optimize order drop sizes and frequency in alignment with the customer to reduce outbound transportation costs
- Ensure that order acknowledgment and/or export documents are complete, accurate, and in line with export/import laws in the relevant country
- Organize transport via third-party logistic operators and ensure on-time delivery
Requirements
- Good numerical, analytical, and logical reasoning skills
- Microsoft Office applications
- High-level of SAP competence
- Experience within an FMCG/CPG company
- Customer-facing role in customer service, logistics, or sales
- Order-to-cash environment
- Good knowledge of the total supply chain/order-to-cash process
- Strong analytical and problem-solving skills
About Mondelēz International
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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