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Operations Director

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Job Summary

The Director of Operations will oversee all hotel services, including Front Desk, Housekeeping, Food & Beverage, and Security. This role requires strong leadership skills and the ability to manage multiple departments effectively.

Key Responsibilities
  • Develop and implement operational plans and budgets for all departments.
  • Monitor and analyze operational statistics to enhance the guest experience and maximize hotel revenues.
  • Coordinate large events and ensure supervision for high-volume occupancy.
  • Conduct operations meetings and provide coaching and counseling to employees.
Requirements
  • 8 years or more of progressive Operations experience.
  • Service-oriented style with professional presentation skills.
  • Proven leadership skills and ability to motivate teams.
  • Excellent organizational, interpersonal, and administrative skills.