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Senior HR Operations Specialist
il y a 1 mois
We are seeking a highly skilled HR Operations Specialist to join our EMEA People Team. As a key member of our team, you will be responsible for ensuring a best-in-class employee experience through high-level service, empathy, and operational excellence.
You will collaborate with different teams and support various business initiatives to ensure an outstanding employee experience as Palo Alto Networks continues its rapid growth. We believe in the importance of supporting our employees throughout their employee journey with Palo Alto Networks.
Your Impact
- Ensure a best-in-class employee experience through high-level service, empathy, and operational excellence
- Embrace a mindset of "executing with excellence" in which you anticipate challenges, diagnose problems, develop, and implement robust solutions that enable amazing execution
- Build strong relationships with other HR teams to coordinate workflow, processes, and communication with key stakeholders; ensure seamless hand-off of processes and deliverables
- Participate in meetings as an operational subject matter expert that impact operational design, reporting, or workflows
- Manage and support multiple and concurrent ad-hoc requests in a timely manner with accuracy
- Ownership of regional projects from end-to-end with a focus on process automation, simplification, and scalability
- Provide employees with exceptional service regarding Tier 0 and Tier 1 HR-related inquiries through resolution accountability
- Perform other HR operational tasks such as data entry, employment verification requests, reference letter documents, leave of absence requests, E-verify process, coordination with payroll, and overall maintenance of employee records, ensuring data integrity and other tasks as assigned
- Ensure employee data is up-to-date, accurate, and compliant within our HR system
- Be a subject matter expert for the team in critical HR functions such as Benefits, Compensation, etc.
- Help train, coach, and develop team members
- Ensure internal knowledge base is kept up-to-date and knowledge gaps are addressed in a timely fashion
