Director of Spa Operations
il y a 4 semaines
As a key member of the Wellness Consulting team, the Director of Spa Operations will be responsible for ensuring top-tier service quality and effective cost management at our New York City spa location. The ideal candidate will have a minimum of five years' experience in a luxury salon or spa business and possess excellent leadership and communication skills.
Key Responsibilities
* Ensure team members receive all information and guidelines relating to clients and their experience at the spa.
* Prepare and manage budgets, ensuring efficient expense management and identifying opportunities to increase profitability.
* Manage the spa team, including hiring, training, scheduling, and performance management.
* Contribute to the development and implementation of strategic directions with the Boutique Management team.
* Proactively update Boutique Management on client experiences in the spa.
* Develop and maintain relationships with external partners, including vendors, suppliers, and contractors.
Requirements
* Minimum five years' experience in a luxury salon or spa business.
* Excellent leadership and communication skills.
What We Offer
* A dynamic and supportive work environment.
* Opportunities for professional growth and development.
How to Apply
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience.
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