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Senior Hotel Operations Manager

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Job Summary

We are seeking a highly skilled and experienced Front Office Manager to join our team at Hyatt Hotels Corporation.

Key Responsibilities:

  • Oversee all front office operations to ensure exceptional guest satisfaction.
  • Manage the front desk team, providing guidance and support to ensure seamless service delivery.
  • Proficiently use hotel management software, including Opera, Medallia, and Hotsos, to drive efficiency and productivity.
  • Stay up-to-date with industry trends and best practices to continuously improve front office operations.

Requirements:

  • Proven experience in hotel management, with a focus on front office operations.
  • Excellent leadership and communication skills, with the ability to motivate and inspire team members.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Proficiency in hotel management software and systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.