Product Expert AI Business Value
il y a 4 semaines
About the Role
SAP is seeking a highly skilled Product Expert AI Business Value to join our team. As a key stakeholder in value-driven AI portfolio decisions, you will be responsible for evaluating business value generated by AI and driving business value capturing and evaluation for AI services in customer support.
Key Responsibilities
- Conduct comprehensive business value assessments of AI Services, including the evaluation of their impact on KPIs and ROI.
- Establish measurement methods and data points to capture value creation.
- Collaborate with AI development teams in Support to define and refine AI service value propositions.
- Onboard new live AI services in the AI Value Dashboard.
- Initiate (with the DevOps team) the automatic data ingestion of value data points, measuring the actual value realization per AI service.
- Align the individual / aggregated AI service value contributions with Customer Support Strategic Initiatives and operating / organizational KPIs.
Requirements
- Understanding of business processes in customer support and how to enable them with AI.
- Deep understanding of how business value is generated in internal SAP processes (cost avoidance, uptake in solution adoption by customers, etc.).
- Expert-level knowledge of value measurement methodologies, incl. A/B testing, etc.
- Experience with scientific methods, case studies and empirical approaches in particular are of advantage.
- Experience with data science / data engineering, dashboarding / analytics.
- Knowledge of process mining (e.g. Signavio) is of advantage.
- Expertise in managing complex projects involving multiple stakeholders.
- Understanding of the 'big picture' and diligent attention to detail at the same time are required, given the exposure to the senior executive team in customer support.
About SAP
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
Why Join Us
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team.
-
Product Expert AI Business Value
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinAbout the RoleWe are seeking a highly skilled Product Expert AI Business Value to join our team at SAP. As a key member of our Product Management, Customer Experience & Solutions (CXS) team, you will be responsible for evaluating the business value generated by AI services and driving business value capturing and evaluation for AI services in customer...
-
Product Expert AI Business Value
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinAbout the RoleSAP is seeking a highly skilled Product Expert AI Business Value to join our team. As a key stakeholder in value-driven AI portfolio decisions, you will be responsible for evaluating business value generated by AI and driving business value capturing and evaluation for AI services in customer support.Key ResponsibilitiesConduct comprehensive...
-
Product Expert AI Business Value
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinAbout the RoleSAP is seeking a highly skilled Product Expert AI Business Value to join our team. As a key stakeholder in value-driven AI portfolio decisions, you will be responsible for evaluating business value generated by AI and driving business value capturing and evaluation for AI services in customer support.Key ResponsibilitiesConduct comprehensive...
-
Product Expert AI Business Value Specialist
il y a 1 mois
Mougins, Provence-Alpes-Côte d'Azur, France SAP SE Temps pleinJob Title: Product Expert AI Business ValueAt SAP, we empower individuals to bring out their best. Our company culture is built on collaboration and a shared passion to help the world run better. We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and a purpose-driven approach.Job Summary:We are...
-
AI Business Value Expert
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinUnlocking Business Value with AISAP is looking for an AI Business Value Expert to evaluate the impact of AI innovation on customer support. As a key stakeholder in value-driven AI portfolio decisions, you will play a crucial role in evaluating how AI investment transforms into tangible business benefits for SAP and its customers.Key Responsibilities:Conduct...
-
Product Value Strategist
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinTransforming Business with AISAP is seeking a Product Value Strategist to evaluate the business value generated by AI innovation in customer support. As a key stakeholder in value-driven AI portfolio decisions, you will play a crucial role in evaluating how AI investment transforms into tangible business benefits for SAP and its customers.Key...
-
Business Process Consultant S/4HANA Financials Expert
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinUnlock Your Potential as a Business Process ConsultantSAP is seeking a highly skilled Business Process Consultant to join our team. As a consultant, you will work closely with our customers to understand their business requirements and provide expert advice on implementing SAP S/4HANA Financials and Industry Solutions.Your Key ResponsibilitiesAnalyze...
-
Business Process Consultant S/4HANA Financials Expert
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinContribute to a better worldOur company culture aims to help our employees foster innovation by achieving breakthroughs together. We strive every day to create a workplace that accepts differences, values flexibility, and aligns with our goal-oriented and future-focused work. We offer a highly collaborative and benevolent team environment that emphasizes...
-
SAP Customer Support Innovator
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinDriving Business Value with AI InnovationSAP is seeking a SAP Customer Support Innovator to evaluate the business value generated by AI innovation in customer support. As a key stakeholder in value-driven AI portfolio decisions, you will play a crucial role in evaluating how AI investment transforms into tangible business benefits for SAP and its...
-
Business Process Consultant
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinAbout the RoleWe are seeking a highly skilled Business Process Consultant to join our team. As a Business Process Consultant, you will work with our clients to understand their business requirements and provide expert advice on how to implement SAP's Financials applications in ERP or SAP S/4HANA.Your Key ResponsibilitiesDevelop and implement business process...
-
SAP Financials Expert Consultant
il y a 3 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinWe're looking for a skilled professional to join our team as a SAP Financials Expert Consultant.We help our customers achieve their goals by providing innovative solutions using SAP S/4HANA Financials. As a SAP Financials Expert Consultant, you will work closely with our customers to understand their business requirements and develop tailored solutions to...
-
Ingénieur logiciel WEB F/H
il y a 1 mois
Mougins, Provence-Alpes-Côte d'Azur, France Orange Business Services Temps pleinRejoignez Orange Business Services et contribuez à la création de solutions innovantes pour nos clients B2C et B2B Profil Intégrer et challenger tout un écosystème, c'est dans vos cordes Vous êtes connu-e pour votre intelligence relationnelle et votre adaptation Vous savez communiquer avec impact et fédérer Vous aimez travailler en équipe,...
-
SAP Financials Expert
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinUnlock the Power of SAP FinancialsAs a Business Process Consultant for SAP S/4HANA, you will play a key role in helping our clients optimize their financial processes and achieve their business goals. With a strong focus on functional and technical expertise, you will work closely with our clients to understand their needs and develop tailored solutions that...
-
SAP Financials Consultant
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinAbout the RoleWe are seeking a highly skilled Financial Systems Specialist to join our team at SAP. As a Business Process Expert for SAP S/4HANA, you will be responsible for delivering high-quality services to our customers, leveraging your expertise in financial systems and processes.Your Key ResponsibilitiesUnderstand and analyze business requirements in...
-
Ingénieur logiciel WEB F/H
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France Orange Business Services Temps pleinRejoignez Orange Business Services et contribuez à la création d'expériences digitales innovantes pour nos clients B2C et B2B. Profil Vous avez un niveau Bac+5 ingénieur avec une expérience professionnelle au minimum de 5 ans. Vous avez une expérience en tant qu'architecte logiciel dans un environnement similaire. Vous avez des...
-
Expert en Valeur Commerciale de l'IA
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinProfessionnel de l'Intelligence ArtificielleRejoignez SAP, leader mondial en matière de solutions de gestion de l'information, et rejoignez notre équipe de professionnels de l'intelligence artificielle. Nous sommes à la recherche d'un expert en valeur commerciale de l'IA pour rejoindre notre équipe de gestion de produit.ResponsabilitésRéaliser des...
-
Responsable d'évolution des solutions numériques
il y a 6 jours
Mougins, Provence-Alpes-Côte d'Azur, France Orange Business Services Temps pleinPrésentation de l'entrepriseOrange est une entreprise leader dans le domaine des services numériques, avec une présence forte en Europe et dans le monde. Notre mission est de proposer des expériences digitales inédites à nos clients B2C et B2B.SalaireNous offrons un salaire compétitif de 60 000 € par an, accompagné d'avantages tels que des...
-
Expert en Valeur Commerciale de l'IA
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinRôle et ResponsabilitésL'Expert en Valeur Commerciale de l'IA travaillera dans la Gestion de Produit, Expérience Client & Solutions (CXS) au sein de la zone de conseil d'administration Services & Livraison Clients (CS&D) de SAP.Vous serez responsable de l'évaluation de la valeur commerciale générée par l'IA, en analysant l'impact des services d'IA sur...
-
Expert en Valeur Commerciale de l'IA
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinRôle et ResponsabilitésL'Expert en Valeur Commerciale de l'IA travaille au sein de la zone de conseil d'administration Services & Livraison Clients (CS&D) de SAP, où il est responsable de l'évaluation de la valeur commerciale générée par l'Intelligence Artificielle (IA).Vous serez chargé de réaliser des évaluations complètes de la valeur...
-
SAP Financials Consultant
il y a 4 semaines
Mougins, Provence-Alpes-Côte d'Azur, France SAP Temps pleinAbout the RoleWe are seeking a skilled Financial Expert to join our team as a Technical Consultant for SAP Financial Applications. In this role, you will work with our largest and most high-profile customers to deliver innovative solutions using SAP's Financials applications in ERP or SAP S/4HANA.Your Key ResponsibilitiesUnderstand and analyze business...
