Travel Associate
Il y a 2 mois
**Job Title:** Travel Associate
**Job Summary:** We are seeking a highly skilled and experienced Travel Associate to join our team at ProductLife Group. The successful candidate will be responsible for providing exceptional travel services to our clients, ensuring seamless and efficient travel experiences.
Key Responsibilities:
- Diagnose travel requests and assess the most suitable approach to meet client needs.
- Research and recommend destinations based on client guidelines and budgets.
- Provide travelers with relevant information and resources, including guides, maps, and event programs.
- Collect deposits and balances as guided by the Corporate Accounting Department, and record financial statements and documents.
- Create and update electronic records for corporate travels.
- Develop and implement cost-saving strategies to promote efficiency.
- Handle unexpected problems and complaints, and determine eligibility for refunds or returns.
- Maintain relationships with key stakeholders and staff members.
Requirements:
- Degree in Hospitality, Travel, Tourism, or a related field.
- Proven working experience as a Travel Consultant, with a minimum of 1 year of experience.
- Proficiency in English, with knowledge of additional languages an advantage.
- Strong knowledge of various areas of travel, including domestic and international, business and corporate, group and individual, travel insurance, and travel regulations.
- Excellent knowledge of corporate travel lodgings.
- Proficiency in financial management and ability to handle crises.
- Strong communication and presentation skills.
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