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Quality Assurance Specialist

Il y a 3 mois

Nice, Provence-Alpes-Côte d'Azur, France Amadeus Temps plein

Job Title

Quality Assurance Engineer - Hospitality Channel Management

Business Overview

Are you ready to contribute to the booming hospitality sector? We are on the lookout for a skilled QA Engineer to become part of our Amadeus Channel Manager Direct (ACMD) team and help us develop our next-generation cloud-native Channel Manager solution.

The Channel Manager plays a crucial role in linking numerous hotels with various distribution channels, aiming to streamline the distribution of Availability, Rate, and Inventory (ARI) as well as Reservation delivery from a multitude of OTAs, Wholesalers, Tour Operators, Channel Managers, and Meta Partners, including renowned names like Expedia, Ctrip, and Agoda.

This component is essential, requiring high availability and the capability for extensive scalability to support our ambitious growth objectives.

Key Design Features of ACMD:

  • Speed, scalability, and reliability to manage up to 20 million ARI events daily.
  • Facilitation of necessary orchestration, data model translation, and message conversion between ACMD and our partners.

By becoming part of this team, you will encounter a fresh architecture, gain extensive technical and functional knowledge in a global setting that embraces the best practices from both TravelClick and Amadeus cultures, catering to our iHotelier CRS (Central Reservation System) for mid-sized chains and our Enterprise-grade CRS.

Your Primary Responsibilities

General Accountabilities:

  • Possess the necessary technical and functional expertise in your field, with an understanding of the Amadeus business as it relates to your area.
  • Operate within established procedures or guidelines, providing insights to influence decisions in your area. Propose new solutions and improvements by analyzing various information sources.
  • Work with a moderate level of guidance and direction from your manager.

Specific Accountabilities:

Test Strategy

  • Participate in specification and architecture reviews, providing feedback on potential impacts, risks, issues, or gaps based on your experience.
  • Develop a comprehensive test strategy and plan that includes test cases (both functional and non-functional), ensuring traceability with specifications and customer requirements.
  • Ensure that the test strategy complies with CI/CD guidelines, Green IT principles, and all quality standards (SDL, STDL), as well as industry best practices (ISTQB, etc.).

Test Expertise

  • Design and document test cases and scripts.
  • Prepare the testing environment and data, executing test cases accordingly.
  • Provide sign-off (go/no-go) on features based on established exit criteria.
  • Continuously evaluate the need to add, update, or remove test cases in the existing regression and CI/CD pipeline as new product features are introduced, based on metrics.
  • As part of maintenance activities, investigate PTRs, test fixes, and enhance test suites as necessary.

Test Automation

  • Assess the need to automate certain test scripts.
  • Utilize the test automation framework and contribute to its enhancement.

Defect Management

  • Log defects for software or documentation, assigning appropriate severity levels based on the issue's significance, and provide relevant information for resolution.
  • Verify defect fixes and provide go/no-go recommendations for production loads.

Reporting

  • Communicate test activities to the line organization, software developers, and product definition analysts.
  • Provide visibility on testing campaigns and milestones to all stakeholders.

Support

  • Offer mentoring and tailored support to newcomers.
  • Provide assistance to QA Engineer peers based on your experience.

Knowledge Sharing

  • Share insights on specific topics (technical/functional) and disseminate knowledge within the QA community and other stakeholders.

Quality Assurance Advocacy

  • Take responsibility for the quality control of projects, products, or releases.
  • Promote quality assurance best practices based on the highest standards within relevant teams and quality communities.

Technical Proficiency

  • Effectively utilize the QA tooling stack and frameworks.
  • Propose improvements for existing tools or the development of new ones.
  • Be proactive regarding any issues or changes that may impact the daily tasks of QA peers.

Continuous Improvement

  • Drive initiatives to enhance current quality processes within a constantly evolving development lifecycle framework.
  • Participate in understanding, measuring, and reducing the environmental impact of tested applications and associated QA activities.

What We Offer

  • Competitive remuneration, individual and company bonuses, along with various benefits.
  • Flexible teleworking options ranging from 1 to 3 days per week, including a home office setup premium and monthly allowance.
  • Six weeks of vacation, pension contributions, and healthcare insurance.
  • Experience in a complex environment with critical demands among leading tech companies.
  • Opportunities for professional development in a truly international and multi-site environment with a diverse team.
  • Access to a wide range of training programs to enhance your knowledge and soft skills, including both onsite and online learning hubs.
  • A diverse and inclusive workplace.
  • Enjoy a vibrant office atmosphere with coffee hubs, quiet zones, flexible desks, on-site restaurants, and various recreational activities.

Hiring Process

  • Online Application: Submit your application, and our Talent Acquisition team will reach out if your skills align with the role.
  • Phone Interview: Engage in a casual conversation to get to know each other better.
  • Online Testing: Depending on the role, you may be required to complete online assessments.
  • Interviews: Meet with our talent teams and then with members of the team you are looking to join.
  • Offer: Our Talent team will extend a job offer and welcome you to your new role.
  • Join Our Global Team: Develop your skills and build an international career that matters.

Diversity & Inclusion

Amadeus aims to lead in Diversity, Equity, and Inclusion within the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting top talent from all backgrounds, and serving as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.