Hotel Operations Manager
il y a 1 semaine
At Pullman Quay Grand Sydney Harbour, we are seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day operations of the hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.
Key Responsibilities:- Assist the Rooms Division Manager in the management of the hotel's front office operations.
- Supervise and train a team of front office staff to ensure that they are providing excellent service to our guests.
- Monitor and control the hotel's budget, ensuring that we are operating within our financial targets.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with other departments to ensure that our hotel is running smoothly and efficiently.
- Previous experience in a management role, preferably in a hotel or hospitality environment.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
- Ability to work well under pressure, with a high level of flexibility and adaptability.
- Knowledge of hotel operations, including front office, housekeeping, and food and beverage.
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and fast-paced environment.
- Professional development and training opportunities.
- A supportive and collaborative team environment.
At Accor, we are committed to providing our guests with exceptional service and experiences. If you are a motivated and experienced professional who is passionate about delivering exceptional service, we would love to hear from you.
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