Hotel Operations Manager

il y a 1 jour


IssylesMoulineaux, Île-de-France Accor Temps plein

At Pullman Quay Grand Sydney Harbour, we are seeking a skilled and confident Hotel Operations Manager to join our team. As a key member of our leadership team, you will be responsible for the day-to-day operations of the hotel, ensuring seamless delivery of exceptional guest experiences.

This role requires a natural leader who can inspire and motivate our team to deliver outstanding results. You will be the face of the hotel, representing our brand and values in the absence of the Rooms Division Manager and General Manager.

Key responsibilities include:

  • Leading and developing a team of over 12 department members to achieve exceptional guest satisfaction and hotel performance.
  • Implementing the Accor values and customer vision to deliver the best service to our guests.
  • Managing day-to-day operations, including administrative tasks, to ensure efficient hotel operations.
  • Surprising our guests with exceptional customer service, ensuring their stay is one to remember.

Requirements:

  • Previous experience in a leadership role, preferably in the hospitality industry.
  • Passion for people and hospitality.
  • Ability to make decisions independently and confidently in high-volume work situations.
  • Available to work varied shifts/rotating roster.

We offer a range of benefits, including:

  • Discounted car parking, free barista coffee, and free dry cleaning of uniform.
  • Access to Accor's industry-leading training platforms, Accor Academy and Typsy.
  • Opportunities for career growth and development within our international hotel group.

We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent. If you require adjustments to be made during the recruitment process, please let us know.


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