Housekeeping Shift Leader – Turndown Facilitator

il y a 4 jours


IssylesMoulineaux, Île-de-France Accor Temps plein

At Sofitel Noosa Pacific Resort, we are seeking a highly skilled Housekeeping Shift Leader to join our dynamic team.

Key Responsibilities
  • Conduct daily briefings with turndown housekeepers to ensure a smooth and efficient operation.
  • Manage and supervise all tasks of the Turndown team, maintaining high standards of cleanliness and guest satisfaction.
  • Conduct regular room checks to ensure compliance with hotel standards and procedures.
  • Attend to reports of damage or malfunction in hotel rooms, taking prompt action to rectify issues.
  • Record room status accurately, providing essential information for the housekeeping team.
  • Support the Executive Housekeeper in assessing team members' attendance and performance, contributing to the overall success of the housekeeping department.
  • Actively support the housekeeping team during peak periods, ensuring seamless service delivery.
Requirements
  • Previous experience in Housekeeping within a hotel environment, preferably in a four or five-star hotel.
  • A strong attention to detail and exceptional organisational skills.
  • The ability to act consistently with clear ethics and values, upholding confidentiality.
  • Superior customer service skills and the capability to work both autonomously and as part of a team.
  • The flexibility to work on a rotating roster, including weekends and public holidays, predominantly with afternoon PM shifts.
What We Offer
  • Fantastic employee benefits, including Ambassador Discounts across all of our Accor brands worldwide.
  • Flexible working arrangements through our Work Your Way program.
  • Complimentary Daily Continental Breakfast and Fortnightly Lunches.
  • 30% discount off food & beverage at Accor properties worldwide.
  • Generous Accommodation discounts at Accor properties worldwide.
  • Industry-renowned Accor Hotels Academy Professional Training and Development.
  • 10 weeks paid parental leave.
  • A rewarding work environment with a dedicated Leadership team.
  • Opportunities for career growth, travel, and promotion across the Accor Brand.

At Accor, we value diversity and inclusion, and we strive to create a workplace that is welcoming and inclusive for all.



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