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Senior Salesforce Administrator
il y a 1 mois
Description:
Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. As a Senior Salesforce Administrator, you will be part of our Systems and Tools team in charge of Salesforce CRM and process improvement. Your mission will be to support different teams, including Sales, Marketing, and Customer Success, to help them work efficiently and achieve business goals.
Responsibilities:
* Be responsible for the delivery of given SF projects and manage development, admin, and Tests throughout the development, testing, and support phases.
* Manage day-to-day operations, communicate with key stakeholders to identify business needs, and integrate new functionalities.
* Gather requirements for new business processes and spearhead best practice solutions through collaboration.
* Serve on a team to support end-users with any of their daily issues.
* Document and communicate on the overall modifications and improvements brought to the CRM.
Requirements:
* Salesforce Administrator Certification, Advanced certification is a plus.
* Master advanced Salesforce features: basics admin including Process Builders, Flows, Triggers.
* Fluent English speaker, French is a bonus.
* Experience working in a SAAS environment.
* Demonstrated experience in Salesforce administration, doing implementation (AppExchange, Zappier or other Integration tool), configuration, customization, reporting, and troubleshooting production issues.
Why Contentsquare:
We're humans first. We hire dedicated people and provide them with the trust, resources, and flexibility to get the job done. We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits.
