Senior Systems Administrator
il y a 3 semaines
Job Title: Senior Systems Administrator
We are seeking a highly skilled Senior Systems Administrator to join our team at Wiser Solutions. As a key member of our IT department, you will be responsible for providing Tier 2/3 support services to our employees, including network administration, troubleshooting, and maintenance.
Responsibilities:
- Administer and maintain our network infrastructure, including firewalls, switches, and access points.
- Provide technical support for Windows Server, Active Directory, and Azure/AWS administration.
- Assist the Service Desk team with support requests and escalate issues as needed.
- Mentor junior support personnel and improve processes for end-user satisfaction.
Requirements:
- 7+ years of relevant support and administration experience.
- 2+ years in a senior administrative position.
- Progressive certifications related to role, such as Cisco/Meraki, Microsoft Support Certifications, and CompTIA A+.
- Excellent communication skills and ability to assist users with varying technical expertise.
About Us: Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We're committed to enabling brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiatives.
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