Job Summary

Val d'Oise Habitat, a leading social housing organization, is seeking a highly skilled Contentious Manager to join our team. As a key player in the Val d'Oise region, we are committed to providing high-quality services to our tenants.

Key Responsibilities

• Dispute Resolution
  • Receive and analyze contentious cases, initiating the appropriate procedure.
  • Monitor the eviction process from assignment to eviction.
  • Participate in internal expulsion commissions.
  • Implement debt recovery actions (engagement and follow-up of forced recovery procedures, signature of agreement protocols, reminders) to recover debts.
  • Manage suretyship procedures and claims for compensation from the state.
  • Monitor probationary periods and close files and archive them.
• Administrative Management and Tenant and Partner Relations
  • Process incoming and outgoing correspondence, phone calls, and emails.
  • Meet with tenants.
  • Prepare and attend commissions organized by partners (CLIL, CCAPEX…).
  • Maintain relationships with various partners (Justice Commissioners, Lawyers, CAF, Bank of France, Courts, Prefecture, Social Services, Municipalities…).
  • Process and track invoices from partners.
  • Work in transversality with agency services and provide legal vigilance in line with their field of activity.
  • Organize agency permanences.

Requirements

• Hold a Bac+2 degree in a legal field.
• Have professional experience in a similar role within a social housing organization or a law firm.
• Master computer tools.
• Knowledge of housing regulations is an asset.
• Knowledge of contentious procedures, contract law, and housing management law is essential.
• Be rigorous, methodical, and have developed organizational skills.
• Enjoy working in a team and have good interpersonal skills.

Benefits

• Agent de maîtrise status.
• 2 days of telecommuting per week.
• Participation in mutual family benefits.
• 10 euros per day worked in restaurant tickets.
• Attendance premium.
• Participation premium.
• CSE benefits.