Mini Bar Service Attendant
il y a 2 semaines
Key Responsibilities:
- Mini Bar Maintenance:
- Ensure that all mini bar items are replenished, stocked, and maintained in a clean and organized manner in guest rooms daily.
- Verify that all mini bar items are within expiry dates, undamaged, and correctly priced and labeled.
- Guest Interaction:
- Handle guest inquiries and requests regarding the mini bar in a courteous, efficient, and professional manner.
- Provide personalized information on mini bar products, promotions, and related services.
- Hygiene and Cleanliness:
- Maintain the cleanliness and organization of mini bar storage areas and guest room mini bars.
- Adhere to hotel hygiene and sanitation standards, including handling and storage of food and beverages.
- Quality Control:
- Regularly inspect mini bar equipment and report any maintenance issues or malfunctions.
- Ensure that all mini bar products meet the hotel's quality standards and report any issues to the relevant department.
Qualifications:
- Experience: Previous experience in a similar role within a luxury hotel environment is preferred.
- Skills:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Proficiency in basic computer applications and property management systems.
Personal Attributes:
- Customer-Focused: Dedicated to providing exceptional service to guests.
- Reliable: Punctual, dependable, and committed to the role.
- Professional: Maintains a high standard of personal appearance and grooming.
Remote Work:
No
Employment Type:
Full-time
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