Front Office Internship Opportunity in China

il y a 5 jours


Nanterre, Île-de-France Sina Careers Temps plein

Job Summary

We are seeking a highly motivated and organized individual to join our team as a Front Office Intern at a premium hotel chain in China. As a Front Office Intern, you will be responsible for providing exceptional customer service, handling administrative tasks, and assisting in the daily management of the Front Office department.

Key Responsibilities

  • Manage daily reception administration, including responding to guest inquiries and directing them to appropriate contacts for further assistance.
  • Coordinate with other departments, such as security, housekeeping, accounting, and food and beverage, to ensure seamless operations.
  • Report any maintenance issues in the lobby to the reception manager and ensure prompt resolution.
  • Escort guests to their rooms and provide information on facility usage.
  • Supervise daily reception operations and ensure guests receive quality service.
  • Resolve service-related issues promptly and assist other departments when short-staffed.

Requirements

  • Minimum age of 18
  • Proficient in spoken and written English
  • Mandarin proficiency is not mandatory but advantageous
  • Interest in international relations and luxury hospitality

What We Offer

  • Financial compensation: 3000 CNY
  • Accommodation with a private bathroom provided at the hotel or in the staff dormitory
  • Meals included (breakfast, lunch, dinner)
  • Additional benefits according to each hotel's policy (e.g., free access to gym, pool)


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