Automotive Diagnostic Engineer

il y a 4 semaines


Paris, Île-de-France AUTEL Energy - Europe Temps plein
About Autel Energy - Europe

Autel Energy - Europe is a leading provider of automotive intelligent diagnostics, testing, and TPMS products and services. With a strong presence in Europe, we offer a range of solutions for various scenarios.

Job Description

We are seeking a highly skilled Automotive Diagnostic Engineer to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support services to our customers.

Key Responsibilities:
  • Provide technical support services using tools such as Salesforce, Teams, and other systems.
  • Conduct pre-commissioning at our European test center for customized customer requirements.
  • Deliver training services both remotely and on-site to ensure the technical capabilities of the partner network are maintained and enhanced.
  • Follow up and maintain the technical capabilities of the partner network, and participate in partner onboarding training when needed.
  • Ensure customer satisfaction by actively troubleshooting issues and providing both remote and on-site support services.
Requirements:
  • Bachelor's degree in Electrical Engineering Automation, Mechatronics, Electronics or equivalent.
  • Fluency in English is necessary.
  • Confident and competent behavior in dealing with people of all hierarchical levels in an international environment.
  • Excellent ability of market development, project coordination and good customer service awareness.
About the Role

This is a full-time position that requires excellent communication and problem-solving skills. If you are a motivated and detail-oriented individual with a passion for automotive diagnostics, we encourage you to apply.


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