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Client Services Specialist

Il y a 2 mois


Paris, Île-de-France Deutsche Bank Temps plein
Job Title: Client Services Specialist

At Deutsche Bank, we are seeking a highly skilled Client Services Specialist to join our team. As a key member of our Cash Management organization, you will be responsible for delivering exceptional service to our clients on a global scale.

Key Responsibilities:
  • Proactively review and monitor service levels to ensure excellent client experience
  • Build strong relationships with clients to understand their business needs and provide tailored solutions
  • Act as a client advocate within the organization, resolving inquiries and escalations in a timely and professional manner
  • Manage a portfolio of clients, providing a dynamic and sensitive contact point for all their day-to-day service needs
  • Liaise closely with internal departments and external partners to ensure seamless service delivery
Requirements:
  • Native French speaker with fluent English skills
  • Good knowledge of Microsoft Office tools, including Word, Excel, PowerPoint, and msProject
  • Experience in Cash Management or a similar environment
What We Offer:
  • A dynamic and international work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package