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Human Resources Services Coordinator
Il y a 3 mois
Internal Grade Level: 09
Position Title: HR Services Coordinator
Team Structure: This position is part of our EMEA (HR) People Services division, located in a collaborative environment with a team of 9 professionals delivering People Services assistance across 23 EMEA nations. The current team members are situated in various countries including the UK, Poland, Romania, South Africa, Germany, and Spain. This role will report to the EMEA Regional Lead for People Services, based in the UK.
Role Significance: The HR Services Coordinator is responsible for providing initial support to our employees, offering informed guidance and assistance while ensuring precise administration throughout the employee lifecycle. The selected candidate will also extend support to the Regional People Partners. We are actively enhancing the employee experience as we refine our People Processes and Systems.
Key Responsibilities:
- Addressing all inquiries from France, Belgium, and Switzerland submitted through Service Now (our internal HR case management system) by employees, adhering to established Service Level Agreements.
- Authorizing data requests in Workday (HR system) as necessary, including matters related to absence, job transitions, global mobility, etc., and completing requisite documentation in collaboration with the employee and Regional People Partner.
- Executing comprehensive lifecycle processes for employees in conjunction with internal stakeholders and the People Services team (onboarding, contracts and amendments; probation renewals, offboarding, etc.).
- Assisting in the monitoring and fulfillment of HR compliance obligations: local policies, BDESE, training plans, gender reports, health & safety regulations, and career discussions in France.
- Developing knowledge and understanding of HR policies, practices, and procedures, including employee benefits, and aiding in the maintenance of Quick Reference Guides (QRG's) in our internal library.
- Coordinating with our Benefits and Payroll teams to ensure accurate data representation for benefits and payroll administration.
- Maintaining electronic and physical employee files.
- Assisting with special projects as needed.
Candidate Profile:
- Proficient HR Administrator with a minimum of 2 years' experience, preferably within an HR/People Services setting in a global organization.
- Fundamental understanding of French employment law and Works Council regulations.
- Basic knowledge of CBA is advantageous.
- Familiarity with Service Centre processes is beneficial.
- Experience with Workday and/or Service Now is preferred but not mandatory.
- Exceptional organizational and administrative abilities.
- Proficient in both English and French (written and spoken).
- Strong skills in Excel and Word.
- Organized and solution-focused mindset, dedicated to resolving issues and addressing customer needs promptly.
- Required to work from the office at least 2 days a week.
About S&P Global Ratings:
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance insights provide essential clarity, enabling market participants to discover opportunities and make informed decisions. By delivering transparency through high-quality independent assessments of creditworthiness, we foster growth across a diverse range of organizations, including businesses, governments, and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI), the leading provider of credit ratings, benchmarks, analytics, and workflow solutions in the global capital, commodity, and automotive markets. Our offerings assist many of the world's foremost organizations in navigating the economic landscape, empowering them to plan for the future.
Employee Benefits:
Our Mission: Progress is not a self-starter; it requires a catalyst to ignite change. The right combination of information, imagination, people, and technology can unlock possibilities and transform the world.
Our Workforce: With over 35,000 employees globally, we possess the ability to understand nuances while maintaining a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can contribute to a more prosperous future for everyone.
Our Core Values: Integrity, Discovery, Partnership
Benefits Overview: We prioritize your well-being, enabling you to focus on your professional responsibilities. Our comprehensive benefits package includes:
- Health & Wellness: Comprehensive healthcare coverage tailored for both mental and physical well-being.
- Flexible Time Off: Generous leave policies to ensure you remain energized and engaged.
- Continuous Learning: Access to extensive resources for career development and skill enhancement.
- Financial Security: Competitive compensation, retirement planning, and financial wellness initiatives to secure your future.
- Family-Friendly Benefits: Perks designed for your family members as well.
- Additional Perks: From retail discounts to referral bonuses—small benefits that can have a significant impact.
Commitment to Diversity, Equity, and Inclusion: At S&P Global, we believe that diversity fosters innovative insights, equity creates opportunities, and inclusion drives growth and creativity. Our commitment focuses on empowering our global workforce to bring their authentic selves to work.
Equal Opportunity Employer: S&P Global is an equal opportunity employer, and all qualified candidates will be considered for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
