Software Solutions Expert
il y a 1 mois
The Offer
- Chance to drive meaningful change
- Opportunity to work with a reputable company
- Excellent work environment
The Job
You will be responsible for :
- Reporting complex technical issues to the relevant teams and monitoring progress until they are resolved.
- Maintaining adherence to established procedures and standards.
- Providing expert advice and resolving queries related to standard applications and IT services.
- Issuing regular help desk reports.
The Profile
- You hold a Degree/Diploma in Computer Science, Engineering, or a related field.
- You have at least 2 years of experience, preferably in B2B Sales/Account Executive or Helpdesk/Technical Support roles.
- You possess excellent communication and interpersonal skills.
- You are detail-oriented and deliver high-quality work.
- You enjoy finding innovative solutions to problems.
- You are a self-motivated individual with a high level of resilience.
- You are willing to undertake 30-60% travel.
The Employer
Our client is a leading company in Ningbo City with a cutting-edge R&D team for BMS and hybrid inverter technology. They have an annual manufacturing capacity of over 5GWh of Li-FePO4 battery packs and more than 100,000 units of inverters.
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