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Reception Manager
Il y a 2 mois
Job Title: Reception Manager
Job Summary:
We are seeking a highly skilled and experienced Reception Manager to join our team at Club Med. As a key member of our hospitality team, you will be responsible for managing the reception department, ensuring exceptional guest experiences, and driving business results.
Key Responsibilities:
- Manage a team of 6 to 15 people, providing guidance and support to ensure excellent service delivery.
- Oversee the economic and qualitative performance of the reception department, ensuring budget targets are met.
- Develop and maintain strong relationships with suppliers, sub-suppliers, and local partners to ensure seamless operations.
- Implement Club Med's quality standards, hygiene, and safety rules, ensuring a safe and enjoyable environment for guests.
- Promote internal sales, encouraging guests to book additional services and activities.
- Lead the integration and development of team members, providing training and opportunities for growth.
Requirements:
- Minimum 2 years of experience in a similar role, preferably in the hospitality industry.
- Diploma in international industry preferred.
- Bilingual in English and French or Mandarin preferred.
What We Offer:
Seasonal contract with a competitive salary, bonus structure, and comprehensive benefits package, including accommodation and meals provided by Club Med.
