Director of Support and Coordination
il y a 3 semaines
Under the leadership of American President Lines, a prominent entity in the shipping and logistics sector, we operate across numerous ports globally, enhancing our service offerings continuously. Our commitment to innovation drives us to provide a comprehensive suite of maritime, land, air, and logistics solutions to our clientele.
We are dedicated to sustainable practices in shipping and are at the forefront of adopting alternative fuels, aiming for Net Zero Carbon emissions by 2050. Through our philanthropic initiatives, we respond to humanitarian crises by leveraging our logistical expertise to deliver essential supplies worldwide.
With a presence in multiple countries through an extensive network of offices and warehouses, we employ a diverse workforce committed to excellence.
MISSION:
In the CIO Office, you will lead a team of both internal and external professionals dedicated to assisting various IT divisions with their financial operations, resource management, and daily activities.
RESPONSIBILITIES:
- Strategic Oversight: Serve as a strategic consultant to the CIO and upper management.
- Financial Management: Establish, oversee, and coordinate departmental budgets, ensuring effective tracking of expenditures, invoice management, and resource allocation. Develop key performance indicators (KPIs), generate reports with variance analyses, and communicate alerts.
- Operational Management: Define and support various committees while assisting teams in elevating their operational capabilities. Streamline processes to enhance efficiency, automation, and standardization.
- Communication and Coordination: Act as a liaison among staff, executives, and senior leaders regarding organizational climate, employee welfare, project updates, and strategic planning. Collaborate with senior managers and department heads to ensure effective communication and coordination of daily operations.
- Project Management: Engage in initiatives aimed at refining and advancing project management methodologies. Contribute to proof of concepts (POCs) for new tools, utilizing your expertise to foster constructive outcomes.
- Process Improvement: Analyze, design, and implement enhancements to the organizational structure. Identify skill gaps and facilitate their resolution. Optimize existing processes and organizational procedures for improved efficiency and productivity.
- Automation and Modernization: Spearhead initiatives to automate manual tasks and modernize financial tracking systems, moving towards more sophisticated methodologies.
- Resource Management: Provide insights on staffing strategies, including the engagement of external resources and cost-reduction approaches. Lead change management efforts to ensure seamless transitions and adoption of new processes and tools.
- Support for Platform/Product Managers: Collaborate closely with platform/product managers to offer guidance and assistance in financial and resource management.
- Reporting and Analysis: Produce comprehensive reports on budget utilization, expense projections, and resource engagement. Offer recommendations for cost-saving measures and efficiency enhancements.
AREAS OF EXPERTISE:
- Strategic Planning and Execution: Proven experience in orchestrating and leading strategic initiatives. Ability to manage executive schedules, prioritize business strategies, and oversee projects from conception to execution.
- Interpersonal Skills: Exceptional written and verbal communication abilities. Demonstrated capacity to cultivate relationships across departments and ensure effective collaboration.
- Analytical Skills: Proficient in budget oversight, data analysis, and crafting innovative solutions. Strong project-reporting capabilities with an emphasis on interdepartmental communication.
SKILLS AND QUALIFICATIONS:
- A minimum of seven years of experience in business management, ideally within the IT sector across at least two organizations.
- A Master's degree (or equivalent experience) in business administration, finance, or a related discipline.
- Experience in organizing and directing multiple teams and departments.
- Consulting experience with a focus on operations management is highly desirable.
- Proficiency in English.
- Strong command of O365 / Office / SharePoint is essential for this role.
- Advanced Excel skills, including data analysis capabilities, are required.
- Familiarity with ARIBA, ORCHESTRA, and Qlik Sense is considered a significant asset.
PERSONAL SKILLS REQUIRED:
- Leadership: Ability to inspire and guide the team effectively.
- Communication: Excellent written and verbal communication skills.
- Analytical Thinking: Capacity to evaluate situations and develop effective solutions.
- Problem-Solving: Proficient in addressing challenges effectively.
- Time Management: Skillful in prioritizing tasks and managing multiple projects.
- Collaboration: Ability to foster a cooperative and productive work environment.
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