Solutions Engineer

il y a 5 jours


Bordeaux, Nouvelle-Aquitaine, France HELLOWORK Temps plein
About the Role

We are seeking a highly skilled Solutions Engineer to join our team at HELLOWORK. As a Solutions Engineer, you will be responsible for the technical integration of our products, Basile and Site Carrière, ensuring seamless installation and configuration.

Key Responsibilities
  • Define implementation phases for new clients based on their needs and technical environment
  • Plan and execute integration steps, meeting deadlines and ensuring smooth project delivery
  • Communicate effectively with internal and external stakeholders, identifying and resolving technical issues
  • Configure and set up technical connections and settings as required
  • Develop and execute recipes for project stages, documenting specific cases as needed
  • Provide technical support to clients, resolving issues and ensuring customer satisfaction
  • Contribute to technical documentation, the help center, and internal knowledge base
  • Continuously improve team processes and workflows
Requirements
  • Proven experience in project management
  • Technical project management skills and expertise
  • Ability to understand and develop skills in technical areas (data flows, API connections, SSO, etc.)
  • Understanding and development of skills in data security (RSSI, RGPD)
  • Excellent communication and interpersonal skills, with empathy and a strong relational approach
  • Fluent French and English language skills
What We Offer
  • A competitive salary range of €60,000 to €80,000 per year
  • A participation in profits (average annual amount €)
  • A vacation bonus
  • Flexible remote work options, with 4 days of telecommuting per week
  • Professional development opportunities and a dynamic work environment
  • A comprehensive benefits package, including RTT, meal vouchers, and health insurance

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