Database Management Specialist

il y a 3 semaines

Puteaux, Île-de-France Worldline Temps plein

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Job Summary

We are seeking a highly skilled Database Management Specialist to join our team at Worldline. As a key member of our sales management team, you will be responsible for developing and implementing a central prospect and customer database to enhance and digitalize our entire lead management process.

Key Responsibilities

  • Develop a database for lead management (internal and external leads, new and existing customers) to optimize and digitalize lead management.
  • Ensure that all leads will be matched against existing customer data as well as the sales pipeline of Salesforce.com (reconciliation).
  • Each lead will be scored and enriched by external prospect information (scoring/enrichment).
  • Support Marketing with intelligent data for lead nurturing and trigger-based campaigns for existing customers (modelling).
  • Administer and adapt the database to the currently valid processes and framework conditions and, if necessary, further develop automated interfaces that can include both internal and external data sources (web to lead, lead import).
  • Identify opportunities and threats for data lead management and react accordingly.
  • Control strategies and performance across all SMB/RB and take actions where needed to align back to the intended goals.
  • Harmonize data-driven lead management across SMB/RB.
  • Coordinate and align with stakeholders like Sales, Marketing, BSA/CMSI, Risk/AML, BI-Teams, and Management to ensure a smooth implementation and management of the database.

Requirements

  • Bachelor's degree in Business Administration, IT Economics, or a similar education.
  • Minimum 4-5 years of professional experience in the field of data-driven sales/database management (B2B advantageous) required, ideally in international companies (financial services advantageous).
  • Strong knowledge of database management, sales & marketing process management, modelling, and scoring of leads and Salesforce.com.
  • Experience in communication and presenting on a steering level.
  • Great affinity for emerging technologies, automatizations, AI, and trends in the payment system markets.
  • Project and Process management skills (ability to lead projects).
  • Ability to work independently and collaboratively in a fast-paced environment across borders.
  • Fluent in English.

What We Offer

  • The opportunity to be part of a company driven by a strong desire to do good and recognized as one of the top 1% most sustainable companies across all sectors globally.
  • Work with inspiring colleagues and have the opportunity to learn, develop, and accelerate your career (access to the e-Learning training platform, etc.).

About Worldline

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, a can-do attitude, and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. With our empowering culture, strong technology, and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Learn more about life at Worldline at jobs.worldline.com.

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