Conversational AI/Gen AI Chatbot Developer

About the Role

We are seeking a skilled Conversational AI Chatbot Developer to join our HR Digital Assistant team. The ideal candidate will have practical knowledge of web development and at least one year of experience working with Chatbot Development, Generative AI, LLMs, RAG models, and REST APIs.

Key Responsibilities

1. Develop conversational AI solutions with the Cognigy platform using Generative AI LLMs, natural language processing (NLP), and machine learning (ML) techniques.
2. Work with clients to gather requirements and develop conversational AI chatbot applications that meet their needs.
3. Design and develop REST APIs to integrate conversational AI chatbot applications with existing HRIT systems.
4. Work with web development frameworks such as React or Angular to develop front-end interfaces for conversational AI chatbot applications.
5. Create and manage version control repositories using Git.
6. Troubleshoot issues and debug code to ensure high-quality, error-free applications during development, testing, and maintenance operations.
7. Collaborate with cross-functional teams, including UX designers and software engineers, to ensure the successful delivery of projects and maintenance operations.
8. Develop and maintain conversational AI chatbot knowledge content and responses.
9. Knowledge data architecture, technical extraction from internal HR Knowledge base systems, and perform post-process/enrichment/transformation of the knowledge content using programming to fit vector search-based knowledge stores (RAG model) for accurate answer generation via LLMs.
10. Design and implement conversation flow and user experiences.
11. Implement prompt engineering methodologies and techniques to improve AI/NLP scoring and accuracy.
12. Analyze conversational data to improve the accuracy and effectiveness of conversational AI chatbot applications.
13. Stay up to date with the latest developments in conversational AI and related technologies.

About Us

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global suppliers of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it's the largest software development center of Bosch outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe, and the Asia Pacific region.