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Service Leader

Il y a 2 mois

Paris, Île-de-France Chipotle Mexican Grill Temps plein

Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean and organized dining area, preparing and serving high-quality food, and providing excellent customer service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Ensure a clean and organized dining area, including the kitchen and restrooms
  • Prepare and serve high-quality food, following Chipotle's Food With Integrity philosophy
  • Provide excellent customer service, responding to customer complaints and concerns in a professional and courteous manner
  • Lead and motivate the restaurant team, providing guidance and support to ensure a positive and productive work environment
  • Monitor and maintain food safety and quality standards, including proper handling and storage of ingredients and equipment
  • Assist with inventory management, ordering supplies, and maintaining a clean and organized kitchen
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements

  • Previous experience in a restaurant or food service environment, preferably in a leadership role
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent customer service skills, with the ability to respond to customer complaints and concerns in a professional and courteous manner
  • Ability to work effectively in a fast-paced environment, with a high level of attention to detail and organizational skills
  • Knowledge of food safety and quality standards, including proper handling and storage of ingredients and equipment
  • Ability to lift up to 50 pounds and stand for long periods of time

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and dynamic work environment
  • A chance to work for a company that is committed to making a positive impact on the community