Credit Collections Specialist

il y a 1 semaine


Paris, Île-de-France Revolut Ltd Temps plein
About the Role

We are seeking a highly skilled Credit Collections Specialist to join our team at Revolut Ltd. As a key member of our Credit department, you will be responsible for designing, developing, and launching credit products across the globe.

Key Responsibilities
  • Lead the development of compliant and effective debt collections processes
  • Ensure the Revolut collections process is efficient and compliant with all applicable laws and regulations
  • Owning and managing the end-to-end debt collections process for business (SME) credit portfolios
  • Optimising in-house and outsourced collection capability with best-in-class contact and cure rates by using the latest technology, analytics, and strategic payment programmes
  • Documenting policies, processes, and procedures for debt collection and recoveries
  • Developing, managing, and refining collection strategies to optimise recoveries
  • Continuously improving collection processes, metrics, and tools
  • Selecting and overseeing debt collection agencies (DCAs) to ensure SLA adherence
Requirements
  • 4+ years of experience in debt collection and recoveries in a bank (preferably with business credit), FinTech, or DCA
  • Experience in creating and documenting collections processes
  • A great understanding of debt portfolio management, debt sales, and debt restructuring
  • Good knowledge of credit products
  • Knowledge of local debt collection laws and regulations
  • Performance and relationship management skills with 3rd party service providers
  • A highly analytical mindset with excellent problem-solving skills
  • Curiosity and drive to identify and implement improvements to automate wherever possible

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating an inclusive workplace where everyone can thrive.

What We Offer
  • Financial benefits that show we value your work
  • Flexibility to work from home, the office or abroad
  • A free Revolut Metal subscription loaded with perks
  • Exciting events year-round so you can get to know your team

We are a dynamic and fast-growing company that values innovation, creativity, and collaboration. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we would love to hear from you.


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