Luxury Concierge Coordinator

il y a 4 semaines


Paris, Île-de-France Cheval Blanc Temps plein

Position Overview:

Are you dedicated to providing outstanding service to guests? Join our esteemed team at Cheval Blanc as a Luxury Concierge Coordinator.

The Coordinator plays a pivotal role in ensuring guest contentment and orchestrating services across the establishment.

Key Responsibilities:

  • Maintain up-to-date knowledge of dining options and guest schedules
  • Respond to phone inquiries adhering to our service standards
  • Keep a tidy and well-organized workspace
  • Update guest profiles and manage special requests efficiently
  • Assist in inventory oversight and stock management
  • Advocate for all services available at the establishment
  • Anticipate guest requirements and offer tailored assistance
  • Address guest concerns with sensitivity and propose effective solutions

Requirements:

  • Prior experience in hospitality is essential
  • Proficient in MS Office and Opera software
  • Fluent in both English and French
  • Knowledge of an additional language is advantageous
  • Excellent interpersonal and customer service abilities
  • Capacity to collaborate effectively within a team


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