Customer Success Specialist
il y a 5 jours
Maxxton is a leading provider of property management system software and a reliable software-as-a-service partner for the broader hospitality and accommodation rental sector. With a strong presence in Holland, India, and France, Maxxton has grown into a multinational organization of over 200 people.
Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for providing exceptional support to our customers, ensuring their success with our software solutions.
Key Responsibilities- Provide support by answering phone calls, emails, and Skype chats
- Handle incoming tickets related to support notifications
- Work closely with our offices in The Netherlands and India to provide seamless support to our customers
- Collaborate with our team to resolve customer issues and improve our software solutions
- Bachelor's Degree in a relevant field
- Fluent in French and English verbally and written
- Affinity with software solutions and IT systems is an advantage
As a Customer Success Manager at Maxxton, you will have the opportunity to work in a dynamic and fast-paced environment, with a flat structure and an open-door policy. You will also have access to excellent development opportunities and the chance to travel and work abroad.
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