Customer Success Specialist

il y a 5 jours


Paris, Île-de-France Maxxton Group Temps plein
About Maxxton

Maxxton is a leading provider of property management system software and a reliable software-as-a-service partner for the broader hospitality and accommodation rental sector. With a strong presence in Holland, India, and France, Maxxton has grown into a multinational organization of over 200 people.

Job Summary

We are seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for providing exceptional support to our customers, ensuring their success with our software solutions.

Key Responsibilities
  • Provide support by answering phone calls, emails, and Skype chats
  • Handle incoming tickets related to support notifications
  • Work closely with our offices in The Netherlands and India to provide seamless support to our customers
  • Collaborate with our team to resolve customer issues and improve our software solutions
Requirements
  • Bachelor's Degree in a relevant field
  • Fluent in French and English verbally and written
  • Affinity with software solutions and IT systems is an advantage
What We Offer

As a Customer Success Manager at Maxxton, you will have the opportunity to work in a dynamic and fast-paced environment, with a flat structure and an open-door policy. You will also have access to excellent development opportunities and the chance to travel and work abroad.


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